Help Center

Support

We're here to help you get the most out of GlpStack.

Contact Us

✉️
Email Support

For general questions, account issues, or feedback. We typically respond within 24 hours.

support@glpstack.org
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Privacy Inquiries

For questions about your data, deletion requests, or privacy concerns.

privacy@glpstack.org

Frequently Asked Questions

How does GlpStack generate my supplement stack?

GlpStack uses your answers from onboarding — including your GLP-1 medication, dose stage, health conditions, diet, symptoms, and lab values — to generate a personalized supplement stack. The recommendations are based on known nutrient deficiencies associated with GLP-1 medications and clinical supplement research.

Is GlpStack a replacement for medical advice?

No. GlpStack provides general wellness guidance only. Always consult your healthcare provider before starting any supplement regimen, especially if you have health conditions or take medications.

How do I cancel my subscription?

Open the App Store on your iPhone → tap your profile icon → Subscriptions → GlpStack → Cancel Subscription. You can also manage subscriptions in iPhone Settings → Your Name → Subscriptions.

Can I get a refund?

Refund requests are handled by Apple. To request a refund, visit reportaproblem.apple.com and select your GlpStack purchase.

How do I delete my account and data?

In the app, go to Profile → Settings → Delete Account. This permanently deletes all your data from our systems. You can also email privacy@glpstack.org to request deletion.

How accurate is the AI food scanning?

Our AI food scanning provides estimates based on visual analysis. Accuracy depends on photo quality and food visibility. For precise tracking, you can edit any values after scanning or search our food database manually.

Does GlpStack work with Apple Health?

Yes. With your permission, GlpStack can sync weight, nutrition, and activity data with Apple HealthKit. You can manage these permissions in iPhone Settings → Privacy & Security → Health → GlpStack.

I forgot my password. How do I reset it?

On the login screen, tap "Forgot password?" and enter your email address. You'll receive a reset link within a few minutes. Check your spam folder if you don't see it.